CRYOBOD® RETURN POLICY

60 Day Offer

As our products take time and discipline to work,  our refund policy lasts 60 days.  If you are not satisfied for any reason (within 60 days of your purchase date), simply reach out to us directly and we will make it right.

We realize many platforms (i.e. Amazon) sell our product with a 30-Day Satisfaction Guarantee.  We do not recommend you return the item to the platform you purchased from. Instead, simply contact us and we will make your return hassle free.

Customer satisfaction is our goal.  Simply contact us directly if you have any questions — we are more than happy to help.

Delivery Issues

If you experience any issues with delivery or items, please contact us within 30 days of receiving your shipment confirmation email. We will not be able to issue any credits after this 30 day period. Please note: refunds are issued to the original form of payment. There are no exceptions.

Returns

If you need to process a return please email us with your order number, the product(s) you wish to return, and the reason for which the item(s) is being returned to us. Email: support@cryobod.com

Once you have completed these steps, you will see/receive a confirmation of your return request.

Receiving Your Refund

We will issue your refund within 3-5 business days of the receipt of the product(s). By default, we will process the refund to the original form of payment. Please note, we may deduct a 20% restocking fee plus the cost of our shipping and handling cost.

Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 1.800.273.5037 or email to support@cryobod.com