Return Policy

CRYOBOD® Return Policy



We offer a 30 day money back guarantee item in “new” condition, used products will not be accepted.

We accept returns of brand new, unopened, unused items in their original packaging within 30 days of delivery.


If you experience any issues with delivery or items, please contact us within 30 days of receiving your shipment confirmation email. We will not be able to issue any credits after this 30 day period. Please note: refunds are issued to the original form of payment. There are no exceptions.


If you need to process a return please email us with your order number, the product(s) you wish to return, and the reason for which the item(s) is being returned to us. Email:

Once you have completed these steps, you will see/receive a confirmation of your return request.

Receiving Your Refund

We will issue your refund within 3-5 business days of the receipt of the product(s). By default, we will process the refund to the original form of payment. Please note, we may deduct a 20% restocking fee plus the cost of our shipping and handling cost.

Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 1.800.273.5037 or email to